Oklahoma Joe’s warranty coverage applies only to genuine Oklahoma Joe’s products purchased by the original consumer purchaser from an Oklahoma Joe’s owned direct-to-consumer website, or an authorized Oklahoma Joe’s retailer or reseller. Proof of purchase from an authorized source is required. Products purchased from unauthorized sellers, unauthorized marketplaces, third-party resale platforms, liquidation channels, or sellers that cannot verify authorized distribution may not be eligible for warranty coverage, customer support, replacement parts, or other manufacturer-backed benefits. If you are unsure whether a seller is authorized, please contact Oklahoma Joe before purchasing. Oklahoma Joe is happy to help confirm whether a retailer or reseller is part of its authorized network and whether your purchase may qualify for warranty coverage, customer support, replacement parts, or other manufacturer-backed benefits.