Product Support

Search for replacement parts, register your products or get help with your order. Can't find what you're looking for? Call Customer Service at 1-800-318-7744.

Product Registration
Registering your smoker or grill will allow us to connect you with product notifications and help us provide more efficient customer service.
FORMS & INFORMATION
View our promotions and pricing terms.
Get information on any product recalls or updates on safe product usage.
Can't find what you're looking for?
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Monday - Friday: 9:00am - 7:00pm EST
Saturday: 9:00am - 3:00pm EST
1-800-318-7744
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